Terms of service

Terms of Service

Last updated: August 19, 2026

This website is operated under the Neon Lucid Boots brand. Throughout this website, the terms “we,” “us,” and “our” refer to Neon Lucid Boots.

Neon Lucid Boots offers this website, including all information, products, services, tools, and features available through this site, to you conditioned upon your acceptance of these Terms of Service.

By visiting our website, purchasing a product from us, or otherwise using our services, you agree to be bound by these Terms of Service.

If you do not agree with these Terms of Service, you should not use our website or purchase our products.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement or that you have permission from a parent or legal guardian where required by law.

You may not use our products, website, or services for any illegal, fraudulent, abusive, or unauthorized purpose.

You may not transmit viruses, malware, malicious code, or any other material that could damage or interfere with our website or services.

A violation of these Terms may result in the termination or restriction of your access to our website or services.

2. General Conditions

We reserve the right to refuse service to anyone for legitimate reasons, including suspected fraud, abuse, payment issues, or violations of these Terms.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, products, services, content, or branding without our written permission.

We may modify, suspend, or discontinue any portion of our website or services at any time.

3. Products and Product Information

We make reasonable efforts to display our products, colors, sizes, photographs, descriptions, and other information as accurately as possible.

However, we cannot guarantee that your device or screen will display colors exactly as they appear in person.

Product colors, lighting effects, materials, appearance, packaging, and other details may vary slightly from photographs shown on our website.

Product availability is not guaranteed.

We reserve the right to:

  • Limit the sale of our products to certain customers, locations, or regions.
  • Limit quantities purchased per person, household, account, or order.
  • Change product descriptions or pricing at any time.
  • Discontinue any product without notice.
  • Correct errors in product descriptions, pricing, availability, or other information.

4. Pricing

All prices are listed in the currency displayed on our website unless otherwise stated.

Prices may change at any time without notice.

Discounts, promotional offers, coupon codes, and special pricing may be subject to additional terms and may be discontinued at any time.

If a product is accidentally listed at an incorrect price, we reserve the right to cancel the affected order and issue an applicable refund.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, cancel, or limit an order for legitimate reasons, including:

  • Suspected fraud.
  • Unauthorized or suspicious payment activity.
  • Incorrect pricing.
  • Inventory errors.
  • Incorrect customer information.
  • Shipping restrictions.
  • Suspected unauthorized resale activity.
  • Technical or website errors.

If we cancel an order after payment has been successfully processed, the applicable amount will be refunded to the original payment method.

We may also limit or cancel quantities purchased by the same customer, account, credit card, billing address, or shipping address.

6. Customer Information

You agree to provide current, complete, and accurate purchase, billing, shipping, and account information.

You are responsible for ensuring that your shipping address is correct before submitting your order.

If you notice an error in your shipping information, contact us as soon as possible at Neonlucidboot@gmail.com.

Once an order has entered fulfillment or has been shipped, we cannot guarantee that shipping information can be changed.

7. Payments

You agree to provide valid and authorized payment information when placing an order.

Payments may be processed by third-party payment processors.

We do not control every aspect of third-party payment systems and are not responsible for interruptions or errors caused by those providers.

By submitting payment information, you represent that you are authorized to use the payment method provided.

8. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Any delivery time displayed on our website is an estimate and is not a guaranteed delivery date unless specifically stated otherwise.

Delivery times may be affected by circumstances including:

  • Carrier delays.
  • Weather.
  • Customs processing.
  • Holidays.
  • High order volume.
  • Incorrect shipping information.
  • Transportation disruptions.
  • Other circumstances outside of our reasonable control.

Once a package has been transferred to the applicable shipping carrier, delivery may be subject to that carrier's policies and procedures.

Customers are responsible for monitoring their tracking information and ensuring that packages can be safely received at the shipping address provided.

9. Returns, Refunds, and Cancellations

Returns, refunds, cancellations, exchanges, and other related matters are governed by our Refund Policy.

We encourage customers to review our Refund Policy before purchasing.

Submitting an order means you acknowledge that you have had the opportunity to review the applicable refund, cancellation, and return terms.

Nothing in our policies removes any consumer rights that cannot legally be waived under applicable law.

10. LED and Product Use

Certain Neon Lucid Boots products may contain built-in lighting or electronic components.

Customers are responsible for using products according to any instructions provided with the product.

Products should not be intentionally submerged in water unless specifically described as waterproof.

Do not intentionally damage, cut, modify, puncture, or tamper with electrical or lighting components.

Stop using a product if it appears damaged in a way that could make continued use unsafe.

11. Sizing

Customers are responsible for selecting the appropriate size before ordering.

Sizing information and size charts provided on our website are intended to help customers choose the appropriate size.

Fit may vary depending on individual foot shape, width, and personal preference.

If you are unsure about sizing, you may contact us at Neonlucidboot@gmail.com before ordering.

12. Accuracy of Information

We attempt to ensure that information on our website is accurate and current.

However, the website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time.

13. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

By using our website, you acknowledge that certain information may be collected and processed as described in that policy.

14. Intellectual Property

All content appearing on the Neon Lucid Boots website, including but not limited to:

  • Logos.
  • Brand names.
  • Product photographs.
  • Graphics.
  • Videos.
  • Product descriptions.
  • Written content.
  • Website designs.
  • Product names.
  • Marketing materials.
  • Original creative content.

is owned by Neon Lucid Boots or used with permission from applicable rights holders.

You may not copy, reproduce, distribute, republish, modify, sell, or commercially exploit our content without prior written permission.

15. Prohibited Uses

You may not use our website or services to:

  • Engage in unlawful or fraudulent activity.
  • Violate applicable laws or regulations.
  • Infringe upon intellectual property rights.
  • Harass, threaten, abuse, or discriminate against another person.
  • Submit false or misleading information.
  • Impersonate another person or business.
  • Upload or transmit malicious code.
  • Attempt to gain unauthorized access to our systems.
  • Scrape or automatically collect website information without permission.
  • Interfere with the security or operation of our website.
  • Use our website for fraudulent purchases or payment activity.
  • Attempt to bypass security or fraud-prevention measures.

We reserve the right to terminate or restrict access to our services for violations of these Terms.

16. Third-Party Services

Our website may use third-party services including payment processors, shipping companies, analytics services, website hosting providers, or other service providers.

Third-party websites and services may have their own terms and privacy policies.

We are not responsible for the content, policies, availability, security, or actions of independent third-party websites or services.

17. Third-Party Links

Certain content on our website may include links to third-party websites.

These links are provided for convenience and do not necessarily mean we endorse the third party.

We are not responsible for damages or losses resulting from your use of third-party websites, services, or products.

18. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website, services, and products are provided on an “as is” and “as available” basis unless otherwise expressly stated.

We do not guarantee that:

  • The website will always be available without interruption.
  • The website will always be completely error-free.
  • Every product will meet every customer's personal preferences.
  • Delivery will occur on an exact estimated date unless expressly guaranteed.
  • Product colors will appear identical on every screen or device.

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.

19. Limitation of Liability

To the fullest extent permitted by applicable law, Neon Lucid Boots will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

This includes, where legally permitted, losses resulting from website interruptions, shipping delays, third-party services, or misuse of products.

Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Neon Lucid Boots harmless from claims, liabilities, damages, losses, and reasonable expenses arising from your violation of these Terms, misuse of our website, or violation of another person's rights.

21. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law.

The remaining provisions will continue to remain valid and enforceable.

22. No Waiver

If we do not immediately enforce any provision of these Terms, that does not mean we waive our right to enforce that provision later.

23. Termination

These Terms remain effective unless terminated by either you or us.

You may stop using our website at any time.

We may suspend or terminate access to our website or services if we reasonably believe you have violated these Terms or engaged in fraudulent, abusive, or unlawful conduct.

Any obligations or liabilities incurred before termination may continue after termination where applicable.

24. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Refund Policy, and any other policies posted on our website, constitute the agreement between you and Neon Lucid Boots regarding your use of our website and services.

25. Governing Law

These Terms of Service are governed by the laws of the Commonwealth of Pennsylvania and applicable United States federal law, without regard to conflict-of-law principles.

Nothing in this section removes any consumer protection rights that may apply under applicable law.

26. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this website with a revised “Last updated” date.

Your continued use of our website after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by law.

We recommend reviewing these Terms periodically.

27. Contact Information

Questions about these Terms of Service may be sent to:

Neon Lucid Boots
Email: Neonlucidboot@gmail.com