Contact Information

Contact Neon Lucid Boots

We’re here to help with orders, sizing, shipping, returns, refunds, and product questions.

Email: Neonlucidboot@gmail.com

Customer support is available Monday through Friday, excluding recognized holidays.

Please allow 1–2 business days for a response. During product launches, holidays, or periods of unusually high demand, responses may take slightly longer.

For Order Assistance

To help us assist you as quickly as possible, please include:

• Your full name

• Your order number

• The email address used at checkout

• A short description of the issue

• Photos or videos when reporting a damaged, defective, or incorrect item

We’ll review your message and get back to you as soon as possible.